Privacy.

The short version

• We collect what you type into our contact form, and we use it to answer you.
• We do not sell or rent your personal information, and we do not share it for advertising.
• There are no advertising pixels, no visitor analytics and no tracking cookies on this site.
• Most of the AI demonstrations run inside your own browser and send nothing to us. The voice agent is the exception and says so before it starts.
• You can ask for a copy of your information, a correction or a deletion at any time.

Who we are

This website is run by Ripeflow LLC, Manassas, Virginia, United States. We decide what is collected here and how it is used. You can reach us at godwin@ripeflow.com.

Contact forms and project briefs

Our forms ask for your name, business name, email address, an optional phone number, the service you are interested in and a description of the work. We use this to reply to you, to prepare a quote if you ask for one, and to keep a record of what was discussed. We do not add inquiries to a newsletter or publish their contents.

Submitted requests are stored in Cloudflare D1 so our team can review and respond to them. When a request is saved, Resend, our email delivery provider, processes the submitted fields to send a notification to our team from message.ripeflow.com, in its United States region. The notification arrives in our business mailbox, hosted by Google Workspace. The database record remains available if notification delivery fails.

Application logs do not include the submitted message or other form fields. Please keep passwords and confidential customer information out of these forms.

Spam prevention

A hidden form field helps reject automated submissions. We also limit new requests from the same network address within a ten minute window. The application does not store the raw IP address for this. It stores a salted hash that changes between windows, a count and an expiry time. Expired counter records are removed after one day when further requests arrive.

We store hashes of submission content and retry identifiers so that a retried form does not create a duplicate request. Those hashes are stored with the request record.

The voice agent

The optional voice demonstration uses ElevenLabs to process your microphone audio, transcribe speech, generate replies and return spoken audio. It starts only when you choose to begin a conversation and allow microphone access. Typed messages in an active session are also sent to ElevenLabs. This service runs on outside infrastructure, not on your device.

We configure it with ElevenLabs Zero Retention Mode and with audio storage turned off. Operational metadata may still be processed under the provider's own policies. The transcript shown on the page stays in the current page session. Please use public or made up information and avoid passwords or confidential business records.

You can mute the microphone or end the session at any time. Sessions are limited to three minutes. The agent cannot reach your computer, remote desktops or saved inquiries. Its suggestions are not a quote or a commitment from us. No camera access is requested.

The Playground

The playground at /playground runs open models on your own device, in your browser. Your prompts, recordings, camera picture, the tasks and emails you give the decision model, and the results are processed on your device. They are not sent to us or to any model provider. The microphone and camera are used only when you start a tool that needs them, and only while it runs.

To run, the playground downloads model files from Hugging Face and the model runtime from jsDelivr, a public code delivery network. Those providers receive the download request, including your network address, under their own policies. The files are kept in your browser's storage so the next visit starts faster. You can remove them at any time by clearing this site's data in your browser settings.

The other demonstrations

The live demonstrations on the home page and the department pages are simulations that run in your browser. Nothing you click in them is sent to us. The people, companies, documents and numbers in them are made up.

When a department page reads a call or a voice note aloud, it uses your browser's built in speech voices. Some browsers use an online voice service from the browser maker for this, which receives the text being read. That text is the made up demonstration script, never anything you typed.

What this site keeps in your browser

The AI readiness check keeps your answers in your browser's local storage so your result is still there when you return. It is not sent to us. If you choose to send your result, a short text summary is offered in the contact form, and it reaches us only if you submit that form. The playground remembers which models you chose. Clearing this site's data removes all of it.

Cookies, analytics and hosting

Our own code sets no cookies for visitors. The only cookies it sets belong to the administrator sign in, which only our staff use. Cloudflare, which hosts the site, may set a strictly necessary security cookie to tell people from automated traffic. Because there are no advertising or analytics cookies, there is nothing to opt in to or out of, and we do not show a cookie banner.

Cloudflare processes every request to the site, including your network address, and may keep operational and security records under its own policies. The site sends security headers that stop other websites from framing our pages or loading our scripts and media.

We do not track you across other websites, so a Do Not Track or Global Privacy Control signal from your browser needs nothing further from us. We do not sell or share personal information as those terms are used in United States state privacy laws.

Who else handles your information

We use a small number of service providers, each only for the job listed, under their own terms and privacy policies:

• Cloudflare hosts the website and stores contact requests.
• Resend delivers the email notification about a new request.
• Google Workspace hosts our business email.
• ElevenLabs runs the voice agent on this site, only when you start it, and the AI phone lines we set up for clients.
• Hugging Face and jsDelivr serve the playground's model files and runtime, only when you download a model.

Our team, and the contractors who help us, may read a request you send us in order to prepare a reply or a quote. Some of them may work from outside the United States, so your information may be accessed from outside the United States. It is handled to the same standard wherever it is read.

We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or merger of our business, in which case this policy continues to apply to it.

How long we keep it

Contact requests stay in our business records until our team removes them. There is no automatic deletion schedule yet. Related notification emails may also stay in our business mailbox. If you become a client, we keep what we need to run the engagement and to meet tax and record keeping requirements.

How we protect it

Saved requests can only be reached through our Cloudflare account, which is limited to authorized staff. Connections to this site are encrypted. No system is perfectly secure, so we cannot promise that information will never be exposed. If a breach affects your information, we will tell you as the law requires.

Your choices and rights

Wherever you live, you can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to godwin@ripeflow.com from the address you used for your inquiry, so we can confirm the request is yours. We will answer within 45 days. A request covers the stored record and any notification email we control. We may keep information we are required to keep for legal or business records, and we will tell you if we do.

If we turn down a request and you disagree, reply to our answer and ask us to look at it again. We will review it and explain our decision in writing. If you are in a place with a data protection authority, you can also complain to it.

Children

This website is for businesses and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, write to us and we will delete it.

Client systems

This page covers the public website. How data is handled in a system we build for a client, including the AI employees, their approval app, remote control, models, access and retention, is set out in that project's signed documents.

In those systems the client decides what data is used and why, and Ripeflow handles it only on the client's instructions, to build and look after the system. Where a system runs on the client's own hardware, the records stay there, and Ripeflow reaches them only with the access the client grants for the work.

Changes to this page

When we change what the site collects or who handles it, we update this page and the date at the top before the change goes live. If a change affects information you have already sent us, we will tell you by email.

Contact

Ripeflow LLC, Manassas, Virginia 20110, United States.
godwin@ripeflow.com
+1 571 762 1082