ripeflow
For logistics and freight

AI that does the dispatch data entry and keeps the shipper portals current.

We build AI staff for freight brokers, carriers and 3PLs that enter loads in McLeod, Aljex or your TMS, carry the booking back from the boards, and update each shipper's portal with status and appointments. It works through the screen, so a portal with no API is fine, and your rate data stays in systems you control.

Illustrative. A brokerage desk on a Tuesday afternoon. AI staff, shipper portal update: Pickup confirmed entered, Carrier and driver entered, Current status updated, Delivery appointment requested, Portal confirmation saved to load. Shipper portal current. Document intake, new carrier packet: MC and DOT numbers read, Authority record fetched, Insurance certificate expiry filed, W-9 filed, Signed agreement filed. Waiting for your approval.

What we hear from freight brokers and logistics companies

  • We type the same load into the system, the board and the customer's portal.

  • Carrier packets and insurance expiry dates are a full time job.

  • The customer portal has no API and never will.

Where AI helps first

The work we take off your team's desk first.

Each of these is a service we build on systems you control, test on your own data, and look after. A person stays in charge of every decision that matters.

  1. 01AI staff

    Shipper portal filings

    Status updates, appointment requests and proof of delivery copied into each shipper's vendor portal, one shipment at a time, because the portal has no other way in. The agent works the portal through the screen with your logins and saves each confirmation back to the load.

    AI that does the work

    How AI staff works

  2. 02AI staff

    Dispatch data entry

    A load is entered in McLeod, Aljex or whatever the desk runs, posted to a board, and the booked carrier and agreed rate are typed back in. The agent does that typing in every direction and stops when a field does not match what it was given, so your dispatchers spend the day on carriers and customers.

    AI that does the work

    How AI staff works

  3. 03AI integrations and custom software

    Carrier packets and insurance dates

    Setup packets arrive as PDFs. We build intake that reads the MC and DOT numbers, fetches the authority record, files the insurance certificate with its expiry date, and warns you before a certificate lapses. Approving a carrier stays with your team.

Your data, your control

Your rates and margins stay in the building.

Customer pricing, lane margins and what you pay a carrier are the numbers a competitor would most like to see, and they pass through every screen this work touches. The AI runs on a machine in your office or in your own cloud account, so those numbers stay where they already were.

A price agreed up front for the build also matches how this business earns. A record Tuesday and a slow Friday cost the same to run, with no per task meter.

How we handle compliance

Carrier vetting decisions stay with your team. When the agent pulls an authority record or an insurance certificate it fetches the document and files it where you can find it, and your staff decide who hauls your freight. The boards and portals the agent may use are listed with you before anything is built.

A two way loop. The load goes out to the board and the booking comes back, and the shipper's portal wants the same facts in a third shape. The agent runs the loop from a machine on your network, and the rate data stays there.LOAD BOARDSHIPPER PORTALSYSTEMS YOU CONTROLOUT AND BACK, ALL DAYTHE AGENTreads and typesYOUR SYSTEMload, carrier, rateRATE SHEETS AND MARGINS, OUTTHEY STAY IN THE BUILDINGHOLDS: WORKED FROM INSIDESTOPS AT THE WALL
A two way loop. The load goes out to the board and the booking comes back, and the shipper's portal wants the same facts in a third shape. The agent runs the loop from a machine on your network, and the rate data stays there.
More we take on

Other work we build for freight brokers and logistics companies.

Once the first job is running, these are the next ones worth handing over. Each links to the service that does it.

  • After hours calls about lanes and setup

    Questions about lanes, service area and carrier setup answered from your own material, with a message taken for the desk in the morning.

    Done by AI phone line

  • Connectors and reports your TMS does not have

    Small connectors between your TMS, accounting and customer systems, and the reports nobody should be assembling by hand.

    Done by AI integrations and custom software

Where we would start

The services that do the most for freight brokers and logistics companies.

Ranked by how much of the day each one gives back, with the reason beside it. The free AI review ends with a written page that puts your own firm in this order.

  1. 01

    AI staff

    AI that does the work

    Portal filings and dispatch data entry, which are most of a desk's typing.

  2. 02

    Carrier packet intake and the connectors your TMS does not have.

  3. 03

    AI phone line

    AI that talks to your customers

    After hours calls about lanes, service area and carrier setup.

Questions

What freight brokers and logistics companies ask us first.

Our customer's portal changes its screens without warning.
It happens, and the optional monthly plan covers it: when a portal moves a button, we fix the agent. The system runs on hardware and accounts in your name whether or not you take the plan.
How fast is it compared to a person?
It works as fast as your systems respond, and it keeps the same pace at four in the afternoon as at eight in the morning, which is where the difference shows on a long day.
Can it book a load or agree a rate?
Those decisions stay with your desk. The agent moves data between screens once a person has decided, and any step that touches money keeps a human check.

Start with a free AI review.

Thirty minutes with the engineers who would build it. Bring the job your team most wants off its desk, and you leave with a written page you keep: what we would build first, which systems it touches, and where your data stays.